Our Staff

Lee Ann George, HIS

Lee Ann George, HIS

Hearing Instrument Specialist

My career with NewSound Hearing began June 2012, as a part time job. I was to fill in for patient service coordinators who took summer vacations. I had been a stay-at-home mom with my four children, and the youngest was graduating from high school. After the first day on the job, I declared to Karen Nelson, director of admin operations, that I had found my calling. However, I wanted to be a provider And why not? It was my turn to pursue my dreams.

I spent the next few years working in various San Antonio area clinics, first as a patient services coordinator, then as a lab tech and then as a hearing instrument specialist-in-training. In October of 2014, I was assigned to the Fredericksburg, Texas clinic, where I have been the provider for three years. Fredericksburg and I have both seen tremendous growth since I first arrived — myself, personally and professionally. I love my job and am forever grateful to those who have mentored me along the way.

MaryLou Hernandez

MaryLou Hernandez

Audio Tech

Mary Lou is from Boerne, Texas. In 2019, she started working for New Sound, she currently works as an Audio Technician. Mary Lou was drawn to the field because she likes to assist others. Mary Lou is pursuing education and additional training in the field of hearing. She works hard to develop new patient relationships and provide exceptional patient care.

In her free time, she likes to spend time with her family and pets.

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Customer Reviews

We have nothing but positive things to say about the Boerne New Sound office. The staff has bent over backwards to help us with the hearing issues of our father and we appriciate their understanding and caring attitude. Bryan

Kathy Degner, on Google

If you need hearing aides this is the place you need to go. The products are very high tech and the customer care is hands down the best. She is very attentive and explained every step. You actually get a product that has a lifetime of care!

SHELLY JENNINGS, on Google

I am very please with New Sounds Hearing Boerne. I have had my hearing aids for 3 years. Very friendly place and I love the technique cleaning the wax out of my ears. I leave that place and my ears fill so good. I really like the new specialtyCassandra Garza...

Donna Parker, on Google

I booked an appointment with NewSound Hearing based on a recommendation from a friend who uses their product. I have long delayed addressing my hearing loss issues, but I finally decided it was time. Cassandra Garza, Hearing Specialist, was extremely knowledgeable, patient, and willing to spend all the time necessary...

Judy Edmondson, on Google

Excellent experience and service. I would recommend the Boerne Texas location to anyone wanting a 5 Star level of satisfaction. They truly care that I can have quality hearing.

Bryce Hansard, on Google

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