Our Staff

Lee Ann George, HIS

Hearing Instrument Specialist

My career with NewSound Hearing began June 2012, as a part time job. I was to fill in for Patient Care Coordinators who took summer vacations. I had been a stay-at-home mom with my four children, and the youngest was graduating from high school. After the first day on the job, I declared to Karen Nelson, director of admin operations, that I had found my calling. However, I wanted to be a provider And why not? It was my turn to pursue my dreams.

I spent the next few years working in various San Antonio area clinics, first as a Patient Care Coordinator, then as a lab tech and then as a hearing instrument specialist-in-training. In October of 2014, I was assigned to the Fredericksburg, Texas clinic, where I have been the provider for three years. Fredericksburg and I have both seen tremendous growth since I first arrived — myself, personally and professionally. I love my job and am forever grateful to those who have mentored me along the way.

MaryLou Hernandez, HIS

Hearing Instrument Specialist

Mary Lou is from Boerne, Texas. In 2019, she started working for New Sound, she currently works as a Hearing Instrument Specialist. Mary Lou was drawn to the field because she likes to assist others. Mary Lou is pursuing education and additional training in the field of hearing. She works hard to develop new patient relationships and provide exceptional patient care.

In her free time, she likes to spend time with her family and pets.

Dakota Brehm

Audio Tech

My name is Dakota, and I’m an Audio Tech. My goal is to help people and provide them with exceptional care while making them comfortable and satisfied when they leave. I have been an Audio Engineer since 2017 and love every second. Music and sound is my passion! I’m happy to be working with such a great company who takes great care of everyone that walks in the door, here at NewSound Hearing.

Experience our unique approach to hearing restoration

Learn about what you should expect when you visit our location.

What to Expect
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Customer Reviews

Very professional and very personable.

Reuben Nieto, on Google

Mary Lou worked with me on my hearing aid issue. Currently my aids are about 8 years old and way past their shelf life. Hearing test was very through and professionally administered. Walked me through the test results, let me experience what new aids would sound like. Ii did not...

Albert Kemp, on Google

All well done.

Jack Baker, on Google

I had the best experience! Leanne was so helpful and I appreciate all her help. I love being able to hear better again!! Thank you!!!

sarah hewitt, on Google

EXCELLENT, EXCELLENT HEARING CARE!!! MARY LOU HERNANDEZ IS AN OUTSTANDING HEARING SPECIALIST, AND IT CERTAINLY HAS ALWAYS BEEN A PLEASURE TO WORK WITH HER!!!

Barbara Doench, on Google

Lee Ann was excellent! She is knowledgeable, cordial, and made the experience so pleasant. I am certainly planning purchasing hearing instruments as soon as possible!

Vicki Cumming, on Google
Barbara George, on Google

Staff was Super Friendly !!

Eiza Tedesco, on Google

Always great, gave me loaner pair of hearing aids as they send current pair in for repair.

Thomas Jones, on Google

Everyone was very professional

Linda Trodlier, on Google

Mary Lou was tremendous! I can now hear! Jim Powell, PhD, Physics

James Powell, on Google

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