Our Staff

Lee Ann George, HIS

Lee Ann George, HIS

Hearing Instrument Specialist

My career with NewSound Hearing began June 2012, as a part time job. I was to fill in for patient service coordinators who took summer vacations. I had been a stay-at-home mom with my four children, and the youngest was graduating from high school. After the first day on the job, I declared to Karen Nelson, director of admin operations, that I had found my calling. However, I wanted to be a provider And why not? It was my turn to pursue my dreams.

I spent the next few years working in various San Antonio area clinics, first as a patient services coordinator, then as a lab tech and then as a hearing instrument specialist-in-training. In October of 2014, I was assigned to the Fredericksburg, Texas clinic, where I have been the provider for three years. Fredericksburg and I have both seen tremendous growth since I first arrived — myself, personally and professionally. I love my job and am forever grateful to those who have mentored me along the way.

MaryLou Hernandez

MaryLou Hernandez

Audio Tech

Mary Lou is from Boerne, Texas. In 2019, she started working for New Sound, she currently works as an Audio Technician. Mary Lou was drawn to the field because she likes to assist others. Mary Lou is pursuing education and additional training in the field of hearing. She works hard to develop new patient relationships and provide exceptional patient care.

In her free time, she likes to spend time with her family and pets.

Dakota Brehm

Dakota Brehm

Audio Tech

My name is Dakota, and I’m an Audio Tech. My goal is to help people and provide them with exceptional care while making them comfortable and satisfied when they leave. I have been an Audio Engineer since 2017 and love every second. Music and sound is my passion! I’m happy to be working with such a great company who takes great care of everyone that walks in the door, here at NewSound Hearing.

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Customer Reviews

Love the professional and kind people who work there. Lee Ann, Dakota and Mary Lou are super sweet and very knowledgeable. A+++

Katherine Radley, on Google

Fast, extremely efficient. Dakota understood my problem and in just minutes was able to correct and test my hearing. Highly recommended.

C Mattox, on Google
Nancy Myers, on Google

Friendly and knowledgeable staff. It is a pleasure to see them. Very accommodating.

Marie Paiz, on Google

Very helpful

Michael Smith, on Google

Great friendly service

Terry Thompson, on Google

this was our first comprehensive hearing test and we were both very pleased and surprised at the detailed exam given. Very happy we did this and will look forward to our next visit.

bertnbear80, on Google

Timely care and Professional service.

Sebrina Perkins, on Google
Susan Eiteljorg, on Google

Very nice place and the testing was pleasant! Not quite ready for hearing aids but will definitely go back there when I am!

Janice Taylor, on Google

Great experience here. I arrived with severe hearing loss and left being able to hear people talking in a different room. Major change for me. Highly recommend these folks. Lee Ann and Patrick took great care of me

Jerry, on Google

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